Help & Support

Find answers to common questions or get in touch with our team

Email Support

Have questions? We're here to help! Send us an email and we'll get back to you as soon as possible.

hello@animovamos.com

Response time: Usually within 24 hours

Frequently Asked Questions

How do I join a game?

Simply browse available games in your area, click on one you're interested in, and hit the 'Join Game' button. You'll receive confirmation and game details via email.

Can I create my own game?

Yes! Click the 'Create Game' button, fill in the details like location, time, and player limit, and publish. You can then share it with friends or let others discover it.

How does payment work?

Currently, we're developing our secure payment system. For now, payments are handled directly between players and organizers at the venue.

What if I need to cancel?

You can cancel your participation up to 24 hours before the game starts. Simply go to your dashboard and click 'Cancel Participation' on the relevant game.

Is there a rating system?

Yes, players can rate each other after games. This helps maintain a friendly and competitive community while matching players of similar skill levels.

How do you handle rain or bad weather?

In case of bad weather, the game organizer will make a final decision at least 2 hours before the scheduled start time. All participants will be notified via email and in-app notifications.

Can't find what you're looking for?

Email Us
AnimoVamos

Your complete soccer solution: find perfect matches, discover quality fields, and connect with players who match your style.

GDPR Compliant
Your data is protected under EU privacy laws
SSL Secured
All data is encrypted in transit
EU Data Processing
Data processed within the European Union
24/7 Support
Our team is here to help you
Your privacy and security are our top priorities

© 2025 AnimoVamos. All rights reserved.

By accessing our site, you agree to our and .