Help & Support
Find answers to common questions or get in touch with our team
Email Support
Have questions? We're here to help! Send us an email and we'll get back to you as soon as possible.
hello@animovamos.comResponse time: Usually within 24 hours
Frequently Asked Questions
Simply browse available games in your area, click on one you're interested in, and hit the 'Join Game' button. You'll receive confirmation and game details via email.
Yes! Click the 'Create Game' button, fill in the details like location, time, and player limit, and publish. You can then share it with friends or let others discover it.
Currently, we're developing our secure payment system. For now, payments are handled directly between players and organizers at the venue.
You can cancel your participation up to 24 hours before the game starts. Simply go to your dashboard and click 'Cancel Participation' on the relevant game.
Yes, players can rate each other after games. This helps maintain a friendly and competitive community while matching players of similar skill levels.
In case of bad weather, the game organizer will make a final decision at least 2 hours before the scheduled start time. All participants will be notified via email and in-app notifications.
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